No, unfortunately, Medicare rebates aren’t available for counselling or coaching sessions—thanks to those oh-so-helpful Aussie government rules (cue the eye roll).

I believe in giving you the time you need—because let’s face it, one-size-fits-all isn’t how life works. Here’s the scoop:

• 60 minutes: Longer than most sessions, because you’re worth it.

• 90 minutes: For when you need extra time to explore the big stuff.

First sessions? Always 90 minutes. Why? There’s a bit of admin we have to cover first (sorry, rules are rules), but there’s still loads of time to focus on you.

What we discuss stays between us—100% private and secure. For the legal fine print, check out my privacy policy, or just ask if you’ve got questions.

That said, there are a few exceptions I’m legally required to act on. These include:

• If I believe you’re at risk of harming yourself or someone else.

• If you disclose any form of child abuse.

• If the courts legally demand your records.

Outside of these, nothing is shared unless you give me written permission to do so, for example, if you want me to liaise with a health professional or another support person.

Life’s hectic, I get it. That’s why I offer after-hours appointments on some workdays. If the booking calendar doesn’t work for you, reach out, and we’ll find a solution.

I usually see clients from Wednesday to Friday, and once a month, I offer limited Saturday sessions. Let’s make it work for us both!

I use secure, easy-to-use online platforms (like Microsoft Teams, Google Meet,or Video platforms like ZOOM) that work on smartphones, tablets, laptops, or PCs. You don’t need to download anything it will just pop up on your browser (That is if you don’t already have platforms installed). You will simply choose your preference when you make the booking.

All you need is a good internet connection, a camera, and a mic—no sign-ups or app downloads required.

My preference is for you to have your device on a stable desk, log, side table etc….so it isn’t moving around. That is too distracting for all involved.

Prefer outdoors and in-person appointments ? If you’re local or keen to visit the Huon Valley in Southern Tasmania, I offer Walk/Sit & Talk OUTDOOR sessions in peaceful, pre-selected spots. I am happy for dogs to be a part of the session, however, we need to talk about this and agree to some conditions before hand.

For any local Corporate Clients or Support Groups, you can easily opt for in-person options. I mostly work within the Huon Valley, However I will consider travel.

Where ever we meet, find a comfortable, private, and safe space where you can fully relax. Check in advance that you will have stable connections and enjoy some down time before and after our chat.

Your first 15-minute discovery call is free!
It’s a quick chat to see if we’re the right fit (and yes, that goes both ways).

We won’t solve all your life’s mysteries in 15 minutes, but you’ll get a feel for whether I’m the right person to help. And if I’m not, I’ll happily point you towards someone who might be.

To book, just use the contact form and let me know your availability—I’ll do my best to accommodate.

Let’s keep it simple—payment is required upfront when booking. You can pay securely using the payment options listed on your invoice.

If finances are tight, please just let me know. I’m here to help, not stress you out. Flexibility is key—don’t be afraid to ask. If I can help - I will.

Here’s the deal: If you cancel late (or forget your session entirely), someone else misses out on your spot—and I still have bills to pay.

Emergencies? Cancel within 24 hours and request a 50% refund by letting me know in writing. I’ll confirm your request within 24 hours of your scheduled session.

Rescheduling? Easy and free if done at least 3 working days in advance.

Forget your appointment entirely? Unfortunately, the fee is non-refundable. I get that life happens—just rebook when you’re ready, and we’ll pick up where we left off.

I’ll cover all the finer details in your initial appointment info, but feel free to ask questions. This isn’t about being harsh—it’s about setting healthy boundaries for both of us.

Let’s talk money—because nobody likes surprises (unless it’s cake). Here’s what you can expect:

• Initial 90-minute client session: $233.00 (it’s a little longer to cover the admin bits, plus plenty of time to get to know you).

• 60-minute session: $180.00 (perfect for regular check-ins or when time is tight).

• 90-minute session: $233.00 (for those deeper dives into your thoughts and goals).

• Outdoor Walk/Sit & Talk (60 minutes): $233.00 (fresh air and fresh perspectives included).

• Corporate Rates: Tailored to your needs—let’s chat and find the right fit.

• Support Group Sessions: Prices vary depending on the group—reach out, and I’ll happily give you the details.

Now, let’s put this in perspective. Think of counselling like an investment in you. It’s no different from signing up for personal growth training, hitting the gym with a personal trainer, or booking regular visits to your hairdresser or beautician. These are all things you do to live better, feel better, and enhance your overall well-being.

Counselling offers the same benefits—it’s a financial and time investment in yourself. Whether it’s about gaining clarity, building confidence, or just learning to navigate life’s ups and downs, the rewards can be life-changing. And hey, you’re worth it.

If you have any questions about fees or payment options, just ask. Transparency is key, and I’m happy to chat about what works for you.